About Seldesk Restaurant Delivery Management Software on Cloud
The Seldesk Restaurant Delivery Management System is a module of Seldesk RESTO which designed for managing and automating restaurants with large delivery volumes and takeaways orders.
Key Features
- Fast Assigning of Drivers: The delivery management system allows the restaurant to assign drivers quick which reduces delays in deliveries. Through the customer data being stored in the database, managers can analyse the orders in no time and assign the driver smartly.
- Integrated Caller ID Module: With Seldesk RESTO, you can view which customer is calling with their previous orders and preferences. Attend incoming customer calls, address the customer by their name and take the orders which results in better customer management.
- Analyse the Efficiency of Your Drivers: Monitors how efficient your drivers are. Analyse their delivery time using the records stored in the system from the time they left the store until they reached the customer’s doorstep and hand over the orders.
- Multiple Mode of Payments: Our software also offers multiple modes of payments such as online payment and cash or card on delivery. This will address the concerns of all customers with different payment preferences.
- Detailed Delivery Reports: The Delivery Management System allows you to generate reports easily. Detailed reports can help your restaurant’s delivery section to identify areas for improvement and create strategies to enhance the service.
- Real-time Monitoring of Orders and Deliveries: Track the status of your orders and deliveries and track the location of your driver in real-time. Easy to update your customers whenever there is a follow-up question from them. It can also help you identify the fastest route in which your driver can be taken in future deliveries.
Key Benefits
- Connect with a Wide Range of Customers: In today’s fast-paced life, everyone relies more on online options for purchases and food ordering is no exception. The Seldesk Delivery Manager System helps you to market and promote your restaurant and be connected with a wide range of customers and attract new people with the organized and timely delivery of food.
- Simplified Food Ordering: The Delivery Manager Software is equipped with massive but simplified navigation for customer requests. It has a collaborative and updated menu with all available alternatives that are easy to use. It simplifies not only the ordering process of customers but the execution at the restaurant as well.
- Easy Menu and Order Management: It creates and maintains a great-looking menu and prompts the customers to order every time they receive the notification. Stress-free management of all orders that are pending for delivery and allows the restaurant to manage the incoming orders and the orders for delivery as well.
- Receive and Deliver Accurately: Compare to ordering process made through telephone conversation, online ordering with our Delivery Management Software makes all ordering processes smooth and accurate. There is no room for confusion for customers placing the orders, and the restaurants receiving the orders.
- Better customer relationship: Keep your customers in the loop during the whole delivery process. Send them a notification with a link where they can click to view the status of their orders. Let them know the location of their delivery and assure them that it will come to them on time