About Seldesk Loyalty Management Software on Cloud
The Seldesk Restaurant Loyalty Management System is a module of Seldesk RESTO that covers all aspects of your restaurant’s offers and schemes. It helps you to introduce your loyalty program to your customers and properly manage it to turn your customers into loyal customers.
Key Features
- Loyalty Card Management: Provide a loyalty card or member login information by e-mail to your customers. Plus, if you own a restaurant chain, you can restrict or keep membership open for a particular restaurant or location, depending on your needs.
- Rewards, Promotions, and Redemptions: It allows you to set up your promotions and rewards for your loyal customers. Whether you want to provide reward points, discounts or reference codes for food products to your customers, you can simply register and manage everything effortlessly.
- Customer’s Transaction History: Easily keep a complete record of customers who have registered for your restaurant rewards program. A good customer database helps you get more connected with your customers. View their transaction history and add more items which do you think they will love according to their preferences.
- Customer Database and Preferences: Assist you to check your customer's database and preferences and configure your reward schemes accordingly.
- Graphical Dashboard: A software which not only helps you to manage your loyalty programs, but also allows you to get detailed information about your restaurant reward programs using interactive charts and reports from one place.
- Notifications to Customers: Best restaurant loyalty programs make the customers informed about it. Automatically add your new customers into the loyalty program or invite them through interesting message notifications or emails and make them excited with the benefits upon joining. Give them access to your program and make sure that they can view their progress every purchase they make. Show them that you are also updated with their progress and make it possible for your staff to view customers’ balance during payment checkout so they can remind the customers about their points and if they want to redeem it immediately or earn more and redeem it in the future.
Advantages
- Offer rewards in a variety of ways, for example: when the customer visits for the first time, every transaction or any other way you want. You can easily view all orders from your customers, know their preferences and set promotions, discounts and loyalty points accordingly. In this way, you can set the rewards according to your restaurant strategy to attract new customers and followers.
- Make it even more interesting by sending them notifications and make them feel most valued. Give them loyalty points, gift cards and discounts whenever they visits your store and avail your services.
- Makes your job easier by allowing you to check all the information of your guests in one place.
- Gain insights from proper analysis of your efforts which you put into setting up a restaurant loyalty program for your customers.
Key Benefits
- Increase Repeat Business: Engage with your customers using loyalty management and make them come back again. Let your guests opt-in to your restaurant’s loyalty program and make them excited to visit you again in every update your restaurant has.
- Better Return on Investment: Influence your loyal customers in deciding what to have for their meals by sending them coupons and promotional information in a well-timed reminder. This is perfect to get them back inside your restaurant that boosts growth and assures increase in sales.
- Great Marketing Strategy: Influence your loyal customers in deciding what to have for their meals by sending them coupons and promotional information in a well-timed reminder. This is perfect to get them back inside your restaurant that boosts growth and assures increase in sales.
- Turn Your Guests as Your Brand Advocates: Making and keeping your customers happy turns them into your brand advocates. Let them spread a good word and do referrals by rewarding them for their continued business. It is a great way for advertising and make new customers.
- Make Your Customers Feel the Sense of Exclusivity: Give your loyal customers coupons, information, news and promotions that those who do not participate in the program will never see. Make them feel that they are special and as part of exclusive membership and they will surely keep coming back.
- Improve Business and Retain Customers: Create a survey about their dining experience and collect data that can be used in making adjustments in your menu and services according to their preferences. It helps you to identify ways of improvement for business and retain your customers.